One of the biggest challenges as a leader, manager or employee is keeping your emotions under control in work situations. Of course we all strive to be professional in our endeavors, but sometimes certain emotional situations get the best of us. Perhaps you have a boss who you just cannot agree with? A co-worker who gets under your skin? A project manager who just doesn't get it? Understanding the foundation of emotional intelligence and learning strategies to deal with these emotional situations is the first step in improving your personal EQ. During this webinar we will discuss the history, importance and measurements of emotional intelligence, review the importance of practicing self-awareness in emotional situations, review the four skills of emotional intelligence and discuss how to practice strategies to deal with emotional "trigger" situations. Bring your most emotional situations and come and join in on some great lunch conversation geared to help you increase your awareness on emotional intelligence. You are not alone!
Gwen Parker Alkaios Consulting
Gwen Parker is an experienced training professional with a solid background in leadership development, course facilitation, instructional design and project management.
Gwen has held leadership roles in multiple industries. She served as Manager of Training and Retention for Genesco Retail Group, Sr. Training Specialist for the U.S. Strategic Petroleum Reserve and Director of the Comprehensive Public Training Program for the Louisiana Department of State Civil Service.
Gwen graduated from the University of Southern Mississippi with her Bachelor of Arts in Public Relations and her Master of Science in Workforce Training and Organizational Development.
ASTD Baton Rouge strives to align our programming to the ASTD Competency Model. This month's program is aligned with the Coaching area of expertise as well as the Personal and Interpersonal Skills foundational competencies. Click the image to view the competency model.
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